The City of Des Moines now has a free issue-reporting app that is available for iPhone and Android. The myDSMmobile app uses smartphone technology in order to make it easier for residents to report issues they find within the community.

See an Issue in the City?

After you've downloaded the free app, you simply take a photo, add details, and press submit. Your phone does the rest by sending exact GPS coordinates which will allow crews to know exactly where the issue is. The photo and any additional information you send will ensure that the right crew and equipment are sent out ensuring the City is able to take care of the problem quickly. Note: myDSMmobile should not be used to report emergencies. For any emergency, please call 911.

Track Progress

With the myDSMmobile app you will be able to track the progress of the issue you reported. You’ll be able to see when it is assigned and its status, all via your phone. Still want to report the old way - no problem. You can still report problems by phone (283-4500) or via online forms on our website.

Get the App

To start using this handy reporting tool download myDSMmobile for iPhone or Android.

Reportable Issues

  • Missed Trash or Recycle Pickup
  • Trash or Recycle - Cart Problem
  • Trash or Recycle - Request Appliance Pickup
  • Report Illegal Dumping
  • Request Mosquito Control
  • Tree Requests
  • Report a Pothole
  • Request Road Grading or Road Repair
  • Report a Sidewalk Needing Repair
  • Request a Curb Cut to be Made Handicapped Accessible
  • Report a Street Light Issue
  • Report a Traffic Signal Issue
  • Report a Traffic Sign Missing
  • Report Stormwater or Drainage Issue
  • Report Sanitary Sewer Back-up Issue
  • Report Graffiti

You may report all other issues via our online forms.